30 Day Returns Policy
If for any reason you are not satisfied with your purchase, we will happily provide a store credit up within 30 days of receiving your order.
To return items to us, they must be:
- new condition and unworn
- Tags attached
Customers are responsible for shipping costs to return the items, unless it is a faulty item or we have made an error with your order.
The following steps will speed up the return process and at the end we will provide you the address to send items to.
Steps to register a return for store credit
- Log into your MM Shop Dashboard and complete the Returns & Exchanges form
- We will provide you the return address, and you should complete the postage payment at your nearest post office.
- We suggest you use a trackable option for peace of mind.
- Advise us you have shipped your item and provide tracking details at firstname.lastname@example.org
Please allow up to 7 business days for us to process your returned item(s) once they have arrived at our warehouse.
Refund & Replacement Policy
In the unlikely event that any of your items purchased appear to have a fault or you have received the wrong item we will gladly refund you or ship out a replacement item.
Please complete the Faulty Item Claim form in your MM Shop Dashboard.